As Showmax grows steadily as one of Africa’s most important streaming platforms and sources of entertainment, the security of customer information is taking centre stage for the platform provider.
“As more consumers embrace digital platforms for entertainment, concerns around online credit card safety can be a barrier,” said Charity Njanji, head of corporate affairs and public relations of MultiChoice Zimbabwe.
“Showmax prioritises security for customers by implementing industry-leading security measures to protect information and provide a secure, seamless experience. This is important and essential.”
When users sign up for Showmax, personal and financial information is safeguarded by the highest security standards in the industry and the platform is fully compliant with the Payment Card Industry Data Security Standard, meaning that all transactions are secure and that credit card data is fully protected at every step.
The Showmax platform is designed to meet global encryption standards, such as Advanced Encryption Standard and Transport Layer Security. This means that every time a customer inputs credit card information it is encrypted and protected from unauthorised access.
This is reassuring, so that users know, whether signing up through the website or app, they can trust that payment details are secure,” said Njanji.
For added peace of mind, Showmax supports payments through well-known and trusted third-party processors like PayPal, Apple Pay and other PCI-compliant gateways.
This provides an extra layer of security, giving customers flexibility in choosing how to pay and ensuring this is done without compromising safety of information.
Customers are encouraged to enable multi-factor authentication, adding an additional safeguard to their banking accounts by requiring more than just a password for access and transactions.
“We also have a few tips to help boost security while sourcing and using Showmax,” said Njanji.
- Use strong passwords: Create a strong, unique password for the Showmax account that avoids using easily guessable information;
- Look for HTTPS: Always ensure the URL starts with ‘https://’ when making transactions on the Showmax website, which guarantees a secure connection;
- Regularly monitor accounts: Periodically check accounts for any unusual activity and reach out to the Showmax customer support team if anything suspicious arises;
- Download only from trusted sources: download the Showmax app from reputable stores such as Google Play or the Apple App Store, which perform extensive checks to ensure apps meet security standards.
Njanji said Showmax combined the best in entertainment with top-of-the-line security, making it effortless to enjoy the content they source while staying secure.
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