Zimbabwe’s fast-growing e-hailing sector has a new contender, with Kwasaa positioning itself as a homegrown solution built to meet the unique demands of local commuters.
Kwasaa is a Bantu word that carries different meanings across languages. In Shona, it means “hustle” or “movement,” while in Swahili it translates to “on time.”
It has entered an industry currently dominated by international giants such as InDrive and Bolt, who hold the majority of the local market share.
Kwasaa is more than an e-hailing service. The app also offers car hire, where users can book a chauffeur driven vehicle for a minimum of six hours. Plans are underway to expand this service to allow clients to drive the hired vehicles themselves.
The car hire service comes in two categories: Kwasaa Base and Kwasaa Lux Rental. The latter includes bigger vehicles such as twin cabs and vans.
Zimbuzz caught up with Regional Director, Mr. Winston, who said:
“We have launched, and the Kwasaa application is now available on Google Play Store and Apple App Store. Both riders and drivers can sign up, especially those in Bulawayo and Harare where we are live.
The beauty of Kwasaa is that we offer a seamless, safe, and affordable travel experience when you book with us. We also bring convenience with multiple payment options, including EcoCash, cash, and debit/credit cards. What sets us apart is that we are not just a ride-hailing service, we are a mobility solution built for Zimbabwean realities.”
For drivers, Kwasaa promises to be driver centric, prioritizing their welfare by offering better rates, more earnings, and rewards.
As part of the launch, the first drivers to sign up will not pay any commission on rides until 31 January 2026.
For customer care, contact: info@kwasaa.com
Kwasaa is poised to shake up Zimbabwe’s e-hailing and car hire sector.
Share Your Comments